ANSWERS TO QUESTIONS |
Q. |
Is QUOTEPRO.com affiliated with any Agency, Insurance company or other Insurance organization? |
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No, QUOTEPRO.com is an independently owned and
operated company. We only have customer relationships. We are a technology
provider that does not have any investors from within the insurance
industry or any other industry, and we are not affiliated with any agency. |
Q. |
Where is the data stored? |
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The data is stored on OUR OWN purpose built
servers. |
Q. |
Who owns the data? |
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Each agency owns their data. QUOTEPRO.com will have a
contractual obligation stating that we will not ever become a competitor,
sell or disclose in any manner any data in the agency database. |
Q. |
Who has access to the data? |
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The agency has total control over who has access to
their data. If the agency is having a software problem they may have to
grant to employees of QUOTEPRO.com temporary access to solve any problem.
All QUOTEPRO.com employees are contractually committed to the
confidentiality of the agency’s data. |
Q. |
Can Insurance Companies access my data? |
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No - Carriers have no access to your
data. |
Q. |
Can I have my data sent to my office on a regular basis? |
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QUOTEPRO.com will offer a service that will provide
copies of the database to the agencies that subscribed to this
service. |
Q. |
How confidential is my data? |
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QUOTEPRO.com will be contractually bound to the
highest level of confidentiality and privacy obligations. |
Q. |
How secure is my data? |
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QUOTEPRO.com has a state of the art facility with
firewalls, anti-virus and anti-hacker protection in place. |
Q. |
How often will backups occur? |
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Complete database backups occur on a daily basis and
then transfered off site for maximum protection. |
Q. |
Can I look up MVR's |
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QUOTEPRO.com currently has placed an automated
facility for you to order MVR's directly from the Illinois Department
Motor Vehicles. This is a real time process with the MVR returned
immediately and all of the violations are shown. The State does charge for
this service (approximately $12.00 per MVR) and there will be an
additional service fee for each MVR ordered. |
Q. |
Will this integrate with an agency management system that is not part of QUOTEPRO.com? |
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QUOTEPRO.com will work with the agency to provide an
interface to other agency management systems. Our technology allows for
industry standard interfaces to be designed with most of the agency
management systems available. |